came to london 2 years ago. i was actually looking for a room with an agency for 2-3 months as i was coming from aboard and wanted everything to be safe. here i am with the same agency after 2 years. the fact you get your own contract and the way they manage the business just make it perfect for your stay. the most important thing that amazed me about this agency was regarding repairs. everytime when something brakes in the house, after an email / text message the thing gets repaired the next day. and this is huge, man. and don't forget to buy kaspar a beer if you pass by, he's the most amazing guy i ever spoke and solve things with.
Although there was a bit of confusion in the beginning after my room was changed at the last minute to a house nearby, what followed more than made up for that little hassle. Communications with the EURooms team went smooth and all my questions were answered swiftly and clearly. The few problems that I had (window not shutting right, for example) were also solved very quickly. I was able to spend my time in London focusing on my internship and doing a bit of sightseeing instead of having to deal with accommodation problems, (which, as I heard from other people happens quite often). Summed up: 5 stars from me. ;)
Great agency, excellent service. The staff were friendly, understanding, accommodating and prompt to respond to tenant,s requests particularly Jenifer at EU Room's office. I really enjoyed my stay in EU Rooms. Met with great people from different nationalities and had productive engagement during my stay. I will recommend EU Rooms to all and sundry